My Self-Help
Information you provided
- Yes, my dealer is listed in the VSA Online Search
- Yes, the licence status is Issued.
- Yes. The vehicle list says the VSA can help
- Yes. My vehicle is used most of the time for personal, family, or household use.
- Yes, it happened, or I became aware of it, less than 2 years ago.
- It is about my personal information. Examples include what the dealer did with it or what happened to it later.
- The dealer misused my personal information
- The dealer took a deposit without my consent.
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A dealer cannot use your credit information to take a deposit unless you agree to it
BC law says who can collect, use, and store personal information. You have the right to know how and why a dealer is taking your information. The general rule is that it must only be used for the same purpose for which it was collected.
A dealer cannot use your credit information to take a deposit unless you agree to it. If the dealer charges your credit card for a payment you did not approve, report it to the credit card company. Ask the company to reverse the charge due to fraud.